Holders of supporter cards expiring between June and October 2015, expiry has been postponed to 31 October 2015. The season pass will be upload on your supporter card, but you will have to fill in the form in order to ask for a new card that you will receive directly at home.
In case of lost or stolen Supporter Card, if you never received it, or were in possession of a print subscription in the 2014/15 season, you will be able to renew your subscription only at the Ticket Office in the Juventus Museum or these authorised Listicket offices; you will receive a receipt not valid for access, you'll receive a new Supporter Card at home on which to load the subscription within the first home game of the season.
A purchased season ticket cannot be cancelled, but you can change the name of the user by following the instructions outlined in section 18.
No, you cannot change your seat for the season after it has already been issued.
Starting from July 15, you can reprint your seat number card by visiting the "My subscription" section at Juventus.com and providing your credentials.
In the event of your Tessera del Tifoso being lost or stolen, you must report it to the authorities immediately and send a copy of the report to Juventus either by fax, by e-mail to firstname.lastname@example.org or calling 899.999.897. This procedure is essential in order to issue a new card, which will cost €10,00.
N.B: if you have lost an old prepaid Cartasì Membership Card, please call Cartasì 800-16.15.45 (from abroad: +39 02-3498.0020, from the USA: 1-800-473.6896) before contacting customer care to report that your card has been stolen and to request the blocking of the card.
During European matches, UEFA regulations state that a certain number of seats must be reserved for UEFA itself and also for the visiting side in specific areas of the stadium. While Juventus can still guarantee season ticket holders a seat, it may not be their usual seat. This information will be provided at the beginning of the priority ticketing period for European matches.
Yes, if you're a member and you have not exercised the right of first refusal for your place during the Subscriber pre-emption phase, you can acquire pre-emption and the remaining places during the subsequent phase reserved for Premium Members.
You will need to show your Tessera del Tifoso along with a form of identification. If you do so at a Ticket Office, you will also need to download and print out the form here.
If you renew your subscription on Listicket.com or through the call center, you must fill out the form and send it to: email@example.com
If you already have the Tessera del Tifoso, you must show it along with the completed form which you can download here.
If you don’t have the Tessera del Tifoso, in the next weeks you’ll receive all the information needed on this section.
We suggest that you to go to the Juventus Ticket Office located at Juventus Museum, via Druento 153/42, Turin, Italy. Opening hours: 11am to 7pm, closed on Sundays or to go to these authorised Listicket offices. The new card will be ship at your home.
Yes, but you must have their identification, Tessera del Tifoso and the filled in form with you. Each supporter can subscribe to a maximum of 4 season tickets.
No, it’s not possible for you to make use of that service.
If you were already a season ticket holder in 2014/15 and your Tessera del Tifoso is not going to expire, you can renew your season ticket on listicket.com.
If you are a Premium Member International, there will be new season tickets available which you will be able to buy by taking advantage of the Premium Member priority purchasing rights. From 9 to 12 July, you will be able to call the Listicket call center +39 02 600 60 900.
To purchase or renew a "Disability Reduction" season pass, you can go to a point of sale at the Juventus Museum or to an authorised ticket office with your Disability Certificate issued by the ASL, along with the other requested documents. There is not a minimum percentage of disability in order to complete the purchase.
Disabled with limited mobility, who can take advantage of free tickets for individual competitions during the season following the online accreditation process, may choose to purchase a season pass at a reduced rate, in the North 1° tier and South 1° tier areas.
Starting this year, renewal of season passes in the East and West areas with Disability Reduction prices will be available online via www.listicket.com
During the renewal period, from 19 June to 3 July, you can go to the season pass sales point at the museum and change seats among those available within your section without losing your pre-emption right.
From 4 to 5 July you’ll be able to change seat by choosing a new one from those still available after the renewal period, by going to the Juventus Ticket Office at the Juventus Museum at Via Druento 153/42 (Turin), bringing with you the previously printed season pass form, or by calling the call centre at 892.982 if your Supporter Card expires later than 30.06.2015.
Remember that if you wish to change sector, you do not need to renew your season pass during the first phase; you should wait until 04 July and the previous pre-emption right of the old place will not be guaranteed which, if chosen by another subscriber during this period, will no longer be available.
To renew your season pass with a change of place, the "Renewal" rates will be valid.
Subscribers can manage their season passes directly at Juventus.com, in the " My season pass" section. This section contains a number of new features and a dashboard to monitor your season pass. To access it, simply register at Juventus.com and enter your Supporter Card number. At that point it will be possible to enjoy services covering: name changes and official Secondary Ticketing.
In the section " My season pass" at Juventus.com you can change the name of your digital title by selecting from among one of the three names you have defined. You can choose to enter the three names at any time you prefer: each of the names can be modified until the first use. The name change will be available until 24 hours before a match, and each beneficiary must be in possession of a Supporter Card. After the match, the season pass holder shall return to being the owner thereof, and it will no longer be possible to make a seasonal name change.
Reminder: It is necessary to have transferred the season pass from paper to digital media in order to enjoy this service (see point 5).
The area reserved for "My season pass" will offer an important new service: access to official Juventus Secondary Ticketing. It will be possible to plan your own season and to select the events you do not wish to participate in, thus freeing your place to be freely sold and, if it is sold, to accrue credit which can be spent on Juventus ticketing products.
It is possible to sell your place up to 48 hours prior to the match, even after the opening of official sales. The spot will be put up for sale again by Juventus once the sector has been sold out or all of the sectors have been sold out which are available in ticketing for the event.
A place holder who does not wish to attend a match may change his or her mind and take back their place up until the opening of official sales for the match itself; after this period, one cannot take back the decision to not participate in a match.
Accrued credits will be visible on the "Summary" page of the "My season pass" section, within 5 days of the match.
It can be spent exclusively at the site Listicket.com for purchasing the following Juventus products:
- Tickets for the Juventus Museum and Stadium Tour, made payable to the subscriber or other persons
- Tickets, made payable exclusively to the subscriber, for matches during the 2015/2016 season not included in the season pass (European matches and the Tim Cup)
- Renewal of the season pass for the 2016/17 season
Accrued credit not used by 31 July 2015 will be terminated without any possibility to recover cash. Additionally, the accrued credit cannot be used for payment of Lis fees, entirely due by the subscriber on the face value of the services purchased.
The credit accrued through the sale of one's personal seat during the 2014/15 season can be utilised for the season pass renewal for the 2015/16 season through:
- Ticket Office at Juventus Museum
- Club Doc Coordination Centre
- Autorised ticket offices: Corso Orbassano 248, Turin or Via Bruno Cassinari 15, Milan
The credit will be offset against your account, net of Lis commissions. We inform you that the credit accumulated in the 2014/15 season can be used for the renewal of the season pass for 2015/16 championship or to purchase tickets Juventus Museum & Stadium Tour no later than 31/07/2015.
Yes, you can use the old card until you receive and activate the new one.
Whether an Under 16 (or under 18 for the Family Stand) season ticket holder cant'r renew his season pass on the web, he can ask for help calling the call center.
Yes, you can be chosen as a reserve for the name change on more than one season ticket, of course you will be able to get only one season ticket at a time.