On juventus.com, in the season pass page you will find the "Activate your card" link, through which you can access the page to make the transfer in just a few steps: enter the details of the expired card (ID number and security code). If the new card is identified correctly, the page will display the holder's information and a message will inform you that the transfer was successful. From this moment on, the tickets linked to the old card will be associated to the new one. If the process failed, you will receive a message explaining the reason. Please remember that when you activate the new card, you will no longer be able to use the expired card to purchase tickets, access Juventus Stadium or benefit from any sponsor promotions or events.
The season ticket has already been charged to the card you have. The new card will arrive at your home address along with instructions detailing how to transfer the season ticket.
When you renewed your season ticket at one of the Authorised Listicket offices or at the Juventus Ticket Office at Juventus Museum, a temporary card would have been given to you. This will allow you access to the stadium. The new card will arrive at your home address and you will then be able to transfer the season ticket onto it by following the instructions here.
If you were a Juventus Membership Card holder when you subscribed, your season ticket for the year 2013/14 has already been uploaded onto your Juventus Membership Card. Remember to bring your 2013/14 seat number card that you received upon renewal with you to every match.
If your membership card is going to expire before 06.30.2014, you should ask for a new one when renewing and then it will arrive at your home address along with instructions detailing how to transfer the season ticket.
As soon as you receive your Juventus Membership Card, you will have to upload your subscription onto it in order to be granted access to the stadium. Click here to update your card details by entering your typographic number and ‘my seat at the stadium’ card code, along with the Web Ticketing code and the card number on the back. After confirming these details, your season ticket subscription will automatically be uploaded to your Juventus Membership Card. Remember to always bring your 2013/14 seat number card that you received at the moment of the renewal with you to the stadium.
Yes. Once your season ticket has been uploaded to your Juventus Membership Card, you can switch the subscription to another Juventus Membership Card holder on www.listicket.com. Your entry pass to the stadium will then be transferred to the Juventus Membership Card of the person you typed in. This person will have to enter their card details on the same website and then print the seat number card which displays the exact sector, row and number of the assigned seat. The new holder must bring their Juventus Membership Card to the stadium, along with the printed seat number card and some form of identification.
Please note: once you have transferred your season ticket, the exchange is irreversible. It can only be activated either for a single match or for the entire season. If you choose to activate the transfer for just one match, the original season ticket holder will automatically get their entry pass back once the match has been played.
Yes. If your Juventus Membership Card is still on its way, you can temporarily gain access to the stadium by using your ‘My seat at the stadium’ card.
Please note: once you receive your Juventus Membership Card, you will have to upload your subscription onto it by following the instructions outlined in section 5.
A purchased season ticket cannot be cancelled, but you can change the name of the user by following the instructions outlined in section 6.
No, you cannot change your seat for the season after it has already been issued.
You can print your seat number card again by entering your details at www.listicket.com.
Click on the ‘Digital Entry Pass Section’ link located on the homepage and you will then be able to print your seat number card again by entering your Juventus Membership Card number (located on the back of the card) along with the Web Ticketing code.
In the event of your Juventus Membership Card being lost or stolen, you must report it to the authorities immediately and send a copy of the report to Juventus either by fax or by e-mail to firstname.lastname@example.org. This procedure is essential in order to issue a new card, which will cost €10,00.
N.B: if you have lost an old prepaid Cartasì Membership Card, please call Cartasì 800-15.16.16 (from abroad: +39 02-3498.0020, from the USA: 1-800-473.6896) before contacting customer care to report that your card has been stolen and to request the blocking of the card.
During European matches, UEFA regulations state that a certain number of seats must be reserved for UEFA itself and also for the visiting side in specific areas of the stadium. While Juventus can still guarantee season ticket holders a seat, it may not be their usual seat. This information will be provided at the beginning of the priority ticketing period for European matches.
As a season ticket holder, you can apply for the Juventus Premium Member programme by entering your details at the following address: http://www.juventus.com/member/app/signup/register.
The special status of ‘Premium Member Season Ticket Holder’ will allow you to take part in all the JuventusMember community’s activities and all the initiatives dedicated to Premium Members, such as: public training sessions, ‘A day with Juventus’, ‘Kids on the soccer pitch’ and ‘Face-to-Face’. However, unlike a regular Premium Member, a Premium Member Season Ticket Holder cannot enjoy the Welcome Pack or the member priority ticketing rights for Italian championship matches.
In order to receive your Welcome Pack, you simply need to access your profile and upgrade it from ‘Premium Member Season Ticket Holder’ to ‘Premium Member’. This will cost €35.
Subscribers who upgrade to Premium Member will have their subscription to the community extended by 12 months. However, given that they are already in possession of a seat at the stadium, they will not be able to take advantage of the member priority ticketing or the occasional ‘Bring a friend along’ special offer for Italian championship matches
In the event of the season ticket holder priority sales period taking place before the one reserved to Premium Members, Premium Member Season Ticket Holders will be able to purchase tickets during the Premium Member phase, provided that they have not already done so during the season ticket holder priority sales period.
You will need to show your Juventus Membership Card along with a form of identification. If you do so at a Ticket Office, you will also need to download and print out the form here.
If you already have the Juventus Membership Card, you must show it along with the completed form which you can download here.
If you don’t have the Juventus Membership Card, you have to bring along a form of identification, your tax code, two identical passport photos and the completed form which you can download here.
We suggest that you to go to the Juventus Ticket Office located at Juventus Museum, via Druento 153/42, Turin, Italy. Opening hours: 11am to 7pm, closed on Sundays.
Yes, but you must have their identification, Juventus Membership Card and the filled in form with you. Each supporter can subscribe to a maximum of 4 season tickets.
No, it’s not possible for you to make use of that service.
If you were already a season ticket holder in 2012/13 and your Juventus Membership Card is not going to expire before 06.30.2014, you can renew your season ticket on listicket.it.
If you are a Premium Member International, there will be new season tickets available which you will be able to buy by taking advantage of the Premium Member priority purchasing rights. From 9 to 13 July, you will be able to call the Lis Ticket call center +39 02 600 60 900.
The season ticket will not be charged to your card, but you will be able to pick it up from Gate B of Juventus Stadium.
You are required to provide the disability certification issued by ASL (Local Health Unit) in addition to the other documents required for the season ticket process.
From 4 to 6 July you’ll be able to change seat by choosing a new one from those still available.
Go to the Juventus Ticket Office at Juventus Museum in via Druento 153/42 (Turin).
During this period, we cannot guarantee purchasing rights for your current seat in case it is chosen by another subscriber.
If you already were a subscriber for the season 2012-13, and your Juventus Membership Card is going to expire before 06.30.2014, you'll be able to renew your season ticket and your card by calling the number +39 02 600 60 900 and following the instructions the operator will give you. At the end of the renewals phase Juventus will send you by email the form to fill in and sign and then you will have to resend it by email to Juventus in order to complete the renewal. The new card will arrive at your home address with the instructions on how to transfer the season ticket on it.