I-Believe-You-Header

I BELIEVE YOU

Useful Numbers in Case of Violence: What to Know and How to Use Them

Many people experiencing situations of violence do not know who to turn to and fear they will not be believed. This page gathers the most important numbers and services to contact in case of need, respecting your pace and your choices. Here you will find clear information to understand who to call, when, and for what type of support. These services do not demand immediate explanations, do not judge, and do not oblige you to file a police report. They are there to listen, protect, and guide, always respecting the person's time and choices

The services and emergency numbers listed here refer only to Italy. If you live or are currently staying in another country, please look for local emergency hotlines and support services available in your area.

It is the number to call immediately when you fear for your own safety or for the safety of another person.

What happens when you call:
- the operator assesses the situation;
- quickly activates Carabinieri, Police, ambulance, or other emergency services;
- stays on the line if necessary.

When to use it:
- if violence is in progress or there is an imminent risk;
- if you feel you are being followed, threatened, or blocked in a location;
- if you fear the situation could rapidly escalate.

Need to talk to someone – but it's not an immediate emergency.
A free service, available 24 hours a day, 7 days a week, from landlines and mobile phones.

The service guarantees complete anonymity and offers:
- listening support and information on protections, rights, and pathways to escape violence;
- guidance towards anti-violence centers, social services, or law enforcement;
- available in many languages and also via chat on the official website.

When to use this service:
- if you are unsure whether what you are experiencing is violence, but you feel that "something is wrong";
- if you want an anonymous and immediate consultation;
- if you are thinking of asking for help but don't know where to start.


These are solid, structured support services offered free of charge:
- counseling, guidance to social and healthcare services, legal assistance;
- safe accommodation and protection for high-risk situations, including with children;
- support with filing a formal complaint or lawsuit.

When to use them:
- if a structured path is needed to escape violence;
- if you require protection, legal, or psychological support;
- if you are looking for a safe place.