FAQ

Tickets

When and how can I buy tickets for a single match?

Tickets for each match are available exclusively on the Official Ticket Shop Juventus.

For all the details and stages of sale visit the Tickets section.

I am a J1897 or a Black&White Member: what should I do to buy a ticket in the private sale?

To access your reserved sales phase, simply click on “Buy Now” for the match you are interested in, log in with your MyJuve credentials, then select the sales phase reserved for you by entering your Membership number and date of birth before completing your purchase.

I am a J1897 or a Black & White Member, how many tickets can I buy in the private sale phase?

During their respective sales phases, J1897 and BLACK&WHITE Members may purchase up to a maximum of 4 tickets for themselves or for other J1897 & BLACK&WHITE supporters who are entitled to the same sales phase as the purchaser

I need assistance on the Official Ticket Shop Juventus: who can I contact?

You can contact the Help Desk of the Official Ticket Shop by calling the number (+39) 011.45.30.486. The service is available from Monday to Friday (9:00 AM - 8:00 PM) and on Saturday (9:00 AM - 3:00 PM), excluding public holidays.

Do children under 5 years have to pay for a ticket?

Access is allowed without tickets to children that the day of the event will be Under 5. This condition may vary in case of regulations on the capacity of the stadiums.

Where can I find the terms of sale of the single tickets?

The sale conditions of the single tickets are available on the page Terms and Conditions.

Do you have any problems buying in the away sector?

Check the ticket holder details. If the data is correct, check that you have entered the right away team fidelity card number. If these attempts have not been successful contact the visiting team.

How is free entry released to children under 14?

For all details and release methods, please visit the UNDER 14 ACCREDITATIONS section.

I purchased a ticket but did not receive any attachment by email. what should i do? 

Starting from the 2026-27 season, all tickets will be issued in a 100% digital format and can be conveniently managed through the Allianz Stadium App. Find out how to manage your tickets and access the stadium on this link page.

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